Updated
Neo.bet Review
Advantages:
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20,000+ monthly events
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Competitive odds
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Good bonus variety
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10+ payment options
Payment Methods:
T&C apply. Gamble Responsibly 18+
Specifications
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Bonuses & Promotions
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Odds
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Mobile
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Usability
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Types of Bets
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Credibility
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Payment Methods
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Support
Bonuses & Promotions
New customers who make their first deposit can claim one of two welcome bonuses. You can claim a 200% match bonus up to €50 or go for the 100% match bonus up to €150. In both cases, the bonus wagering requirements are player-friendly. It shouldn’t be too difficult to wager the bonus amount 5 times on events with odds of 1.50 or greater. You have 100 days to achieve this.
We were rather disappointed with the selection of regular offers for existing customers. Recurring visitors seem to have access only to a Refer-a-Friend offer and a VIP scheme. These are good good loyalty programs, but nothing special.
However, members who agree to receive emails and SMS messages can expect to receive the occasional offer.
Odds
This Neobet review can best describe the odds as competitive. We can’t say that they are great, but they definitely aren’t terrible. For instance, odds margins for EPL football matches generally range between a little under 5% and a smidge over 6%. You can expect similar margins for basketball, baseball, cricket, and other big-market sports.
While betting margins for smaller-market sports are generally a couple of percentage points higher, they remain in line with what you'd find at most major online sportsbooks. Some of the highest odds margins apply to eSports. They usually hover around the 8.5% mark. Recreational bettors should be satisfied with the odds at Neobet.
An EPL match should present you with over 500 different pre-match betting possibilities!
Betting margin
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Football
5%
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Basketball
5%
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Hockey
6%
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Tennis
5.5%
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Volleyball
7.5%
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Cybersport
8.5%
Overall betting margin: 6.3%
Mobile
Get the Neobet app to take your bookie with you wherever you go. You can download the iOS and Android versions right on the site. Like the desktop version, the app’s design is a bit unique, but very intuitive. It also supports all of Neo.bet’s features. That means you can claim an excellent welcome bonus, enjoy secure banking, place your bets, and even use the Cash Out feature no matter where you are.
iPhone App
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Android App
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Mobile Browser
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Usability
Neo.bet’s site layout is rather unique, but it is just as intuitive as most other online bookmakers. Instead of having their sports menu along the side of the main page, you can scroll through them at the top.
Advantages
Limitations
Unique and Intuitive Design
One-Click Wagering
Bet Builder
Partially or Fully Cash Out Your Bet
Long List of Prohibited Countries
One innovative facet of the site is that you also search the menu for specific Netherland bet types. This saves punters the hassle of going in and out of each match’s betting menu to find a particular wager type. In some ways, the layout is superior to the standard design. Once you’ve made your sports betting predictions, it takes mere seconds to place your wager.
Types of Bets
Neobet gives customers a decent selection of betting options. Well, at least they do for some sports. Having 15 or 20 wagers to choose from in sports like baseball, rugby, and cricket is nothing to get excited about. However, those who wager on football will like having hundreds of wagers to choose from. Some of the most popular football bets include:
- Winner
- Asian Handicap
- Totals
- Next Goal
- Halves
- Corners
You’ll find two-way and three-way odds. You can bet on alternative spreads and totals. An EPL match should present you with over 500 different pre-match betting possibilities. While NFL games feature a diverse range of wagering options, Neobet does not allow punters to build teasers.
Neo.bet Types of Bets:
Credibility
We should start by saying that Neobet is licensed in Malta and it was among the first bookmakers to obtain a Germany-wide license. This is significant because these authorities require online bookmakers to operate to the highest standards. Neobet is owned by Malta-based Greenvest Betting Limited
While conducting the Neobet review, we traversed the interwebs to find out what other experts and Neobet customers had to say. Aside from a few minor complaints, we didn’t come across anything that raised red flags. This jives with our experience and we can confidently tell you that Neobet is highly credible and trustworthy.
Popular countries for betting with Neobet
Payment Methods
Neo.bet supports a variety of fast and secure banking options. They don’t give you a huge selection, but they definitely cover the basics very well. They accept Visa and Mastercard along with an assortment of eWallets. You can even perform a direct electronic bank transfer.
Deposits
Go to the banking section in your account profile to select the “Deposit” option. You must then select a payment method. We highly recommend that you use a payment method that allows deposits and withdrawals. Your options are:
- Visa Credit / Debit Card
- Mastercard Credit / Debit Card
- Apple Pay
- Klarna
- MuchBetter
- Skrill
- Neteller
- Paysafecard
- Bank Transfer
Those who use Skrill or Neteller to deposit will be charged 3%. Using any other method is free.
Withdrawals
You must complete the verification process before you request a withdrawal. This isn’t some lame stall tactic, but a requirement under the terms of Neobet’s license. This procedure is simple, fast, and only requires you to upload a couple of documents. Generally speaking, a copy of your driver’s license or passport plus a utility bill should do the trick.
Once verified, you can go to the banking section and select the “Withdraw” tab. The length of time it takes to get your money depends on which payment solution you opt for. Refer to the table below for details.
Amount | Time | Fees |
Amount | Time | Fees |
€10–€5,000 | Instant | 0% |
€10–€1,000 | Instant | 0% |
€10–€1,000 | Instant | 3% |
€10–€500 | Instant | 0% |
€10–€1,000 | Instant | 3% |
€10–€5,000 | Instant | 0% |
€10–€5,000 | Instant | 0% |
€10–n/a | Up to 2-3 days | 0% |
€20–€20,000 | Up to 1-3 days | 0% |
€20–€10,000 | Instant | 0% |
€20–€10,000 | Instant | 0% |
❌ | ❌ | ❌ |
€20–€10,000 | Instant | 0% |
€20–€20,000 | Up to 1-3 days | 0% |
❌ | ❌ | ❌ |
€20–€20,000 | Up to 1-3 days | 0% |
Support
It’s always disappointing to find out that a bookmaker doesn’t offer 24/7 support.
If you have any questions or problems at Neobet, you can only get in touch with a live customer service rep between 07:30 and 23:00 CET.
If you have any issues outside of those hours, then you are relegated to sending an email or referring to the FAQs.
Unfortunately, you might have to wait for several hours to receive a reply to your email. Furthermore, we can’t recall ever seeing such a bare-bones FAQ section.
On the positive side, the agents are quite helpful when they’re on duty. We used the live chat platform and got a representative on the other end within 10 seconds. When we tested the email route during office hours, we got a thorough reply in about 90 minutes. Neo.bet does not offer telephone support.
Phone |
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Live chat |
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Competence | 0 / 5 | 4 / 5 | 5 / 5 |
Politeness | 0 / 5 | 5 / 5 | 5 / 5 |
Response Time | n/a | Up to 90 minutes | Instant |
Overall
Our Neobet experience wasn’t anything special. There were some positives such as a refreshing site design, a customer-friendly welcome bonus, and one of the best betting apps on the market. Sadly, almost everything else was rather bland. While Neobet does a decent job of their sports coverage, the selection is average at best. Bettors also expect to have access to more betting options. The odds are fair, but you won’t have a hard time finding better ones elsewhere. We were very disappointed in Neobet’s lack of regular promotions.
- Advantages
- Licensed in Malta
- Competitive Odds
- Starter Bonus 200% up to 50 EUR
- Intuitive Interface
- Partially or Completely Cash Out Bets
- Limitations
- Live Support Only Available Between 07:30 and 23:00 CET
- No Live Streaming
- Lacks Promotions
While we liked features such as the partial and full cash outs, it would be nice if they added some overlooked basics like stats and handicapping tools. Of course, Neobet can’t expect to join the ranks of the best online betting sites without offering live streaming or 24/7 support. And what’s with the 3% fee for depositing with Skrill or Neteller?