skip

Betway

8/10
Review
advantages

100% first deposit bonus

Lots of online betting markets

Free bet and payout promotions

Cash out options

payment methods
This review was last updated: 18.01.2020
Specifications

Usability

8

Odds

7

Mobile

9

Bonuses and Promotions

8

Types of Bets

8

Credibility

7

Withdrawal Speed

9

Support

8

Usability

8/10

Advantages

Limitations

Easy access to the most popular sports

Comfortable betting through different devices

Lots of markets with wide betting line

Different cash out options

Minimum stake is a fraction £/€ (or equivalent)

Live customer service responses are under 5 minutes

Odds

7/10

The Betway odds on popular football matches are on the level with the market average. To illustrate this further, here are examples of popular matches from different leagues:

Atl. Madrid – Liverpool (18.02.2020)
Average: 2.833.27 – 2.56
Betway: 2.753.22.6

 

Everton – Arsenal (21.12.2019)
Average: 2.32 – 3.74 – 2.89
Betway: 2.33.752.9

 

Disclaimer: your mileage on margins may vary depending on the event.

 

Betting margin

Football

5.71%

Basketball

9.15%

Tennis

6.26%

Volleyball

7.99%

Hockey

8.14%

Handball

8.28%

Overall betting margin:

7.6%

Mobile

9/10

Betway has Mobile, Android and iOS versions available for its users. They have the same functionality; however, there might be difficulties in obtaining the Android version for the service, as it seems to be unavailable in some countries. The applications are very comfortable to use and provide good betting experience.

Bonuses & Promotions

8/10

Waybet offers a set of bonuses based on bets on a team or player losing games after a significant lead. The set goes under the tagline “You Lead. You Win” and covers some of the popular championships and leagues.

In many countries, users will also enjoy a newcomer bonus on a first deposit. The exact amount of bonus depends on your location. A user has to wager 10 times the amount of the bonus before they are allowed to withdraw it.

Free bet promotions do not have wager requirements; however, when a player win using a free bet, the initial amount is deducted from the winnings. Ex.: if you are placing a €10 free bet and win €40, you get €30 from the winnings.

Types of Bets

8/10

In addition to traditional sports, Betway users can bet on a variety of other special events, such as politics, next-generation consoles or TV shows.

Credibility

7/10

Betway Limited was established in 2006. It holds an MGA/B2C/130/2006 gaming service license from the Malta Gaming Authority and an active license from the Gambling Commission in the UK, as well as a number of licenses of other European countries.

Since being established in 2006, Betway Casino was hit by a lot of criticism, with many complaints about the company’s withholding winnings. However, it seems that Betway at some point got on the track of earning its reputation back and hasn’t stopped since.

The safety of the clients’ funds is being achieved by putting them in a segregated account separated from the company funds.
The company does not provide public financial reports, which speaks for the lack of transparency.

Withdrawal Speed

9/10

Deposits

Betway employs the standard array of payment options, such as PayPal, VISA, Mastercard, Bank Transfer, Rapid Transfer, Skrill, Trustly, Neteller, paysafecard, Giropay or MuchBetter.

Withdrawals

Withdraw request are being processed and completed within 3 business days for card or bank account transfers, and within 1 working day for e-wallets.

The minimum amount of withdrawal is 10 EUR/GBP/USD or equivalent. There are no additional charges involved outside of those that are employed by the method provider.

The primary withdraw methods are credit card and bank transfers, ecoPayz, Neteller, PayPal, Skrill, EntroPay Card.
However, if possible, the default method of withdrawal will be determined by the method with which the money was deposited into the account.

Deposit funds
Deposit funds
Withdraw funds
Withdraw funds
Amount
Amount
Time
Time
Commission
Commission
Amount
Amount
Time
Time
Commission
Commission
PayPal
up to 20 minutes 0 10 up to 1 day 0
VISA
10-5000 up to 24 hours 0 10 up to 3 days 0
MasterCard
10-5000 up to 24 hours 0 10 up to 3 days 0
Bank Wire
10-5000 up to 24 hours 0 10 up to 3 days 0
Skrill
10-5000 up to 20 minutes 0 10 up to 1 day 0
Trustly
10-5000 up to 20 minutes 0 10 up to 1 day 0
Neteller
10-5000 up to 20 minutes 0 10 up to 1 day 0
EcoPayz
10-5000 up to 20 minutes 0 10 up to 1 day 0
MuchBetter
10-5000 up to 20 minutes 0 10 up to 1 day 0
Show all

Support

8/10

From our experience, contacting Betway support is a challenging task. Despite having the appropriate section, Betway seemingly deliberately tries to steer their audience to resolve questions without any live help by providing materials to read and to watch. The website has live chat and e-mail support, but it can be rather difficult to navigate the way to contact them. If a user is intent on contacting support, he has to go into their help section, open any help article, scroll down to inquiry of the usefulness of the article, press “No” and follow on the “Click here to contact us” link, which will finally bring the user to the contacts section.

Be advised that e-mail inquiries can take days to be answered.

Phone and live chat working hours vary from area to area.

Phone
+44-808-238-9841
E-mail
CS@Betway.com
Live chat
Competence
Politeness
Response time Under 5 minutes Up to 5 days Under 5 minutes

This info about support was last updated: 27.12.2019

Overall

8/10

Betway had left us with mixed feelings. On one hand, the company tries to battle its former reputation by offering a competitive betting experience with a variety of markets. On the other hand, the design can difficult to navigate aside from the most popular sports, and the support options are seemingly being directed at offline FAQ-like help.

Limitations

Country restrictions

The website doesn't offer easy access to support

Some of the support features are area-restricted

Overall:

8/10

FAQ

Can a user open a second account?
Only a single account per user is allowed.
How to register on the Betway website?
Betway registration will require general – such as phone number, address, age, etc. - information; however, we have encountered that the website does not let users change that information directly, so it should be kept in mind that every change will have to be done through support.
Is there a possibility of interaction with someone else's account?
No, there is not. You also cannot request withdrawal to someone else’s account or transfer money between accounts.
Comments
General information
Info_sidebar
Screenshots
screenshots_sidebar
Review Author
comment_sidebar