This review was last updated:
Helabet Review
Advantages:
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Decent odds for football
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Modern-looking website design
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Easy to find betting features
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Juicy sign up bonus
We don't recommend to play in this bookmaker!
Specification
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Usability
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Odds
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Mobile
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Bonuses & Promotions
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Types of Bets
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Credibility
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Payment Methods
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Support
In This Review
Usability
Established in 2007, Helabet Kenya has been gaining space amongst local punters mostly for its odds and attractive overall design. With a mix of purple and white, Helabet’s got everything in order, delivering easy to find features and decent odds.
Advantages
Limitations
More than a decade of operation
Neat website design
10.000 KSH Sign Up Bonus
On Helabet sportsbook you can find most of your favourite sports, as well as lay live wagers with ease. Helabet website is well-designed and thus, should provide the average punter a neat overall betting experience.
Odds
As we previously mentioned, Helabet’s odds are quite interesting compared to other local bookmakers. While the average margin offered for football in Kenya is 6.2 – 6.5%, you can get up to 5.9% on Helabet online betting.
Other Helabet sports make up the average such as 8,0% for Tennis and 6,5% for Basketball.
Football
7.73%
Basketball
6.65%
Hockey
8.77%
Tennis
6.46%
Overall betting margin
7.4%
Mobile
Helabet mobile version is responsive and provides everything the desktop version also does. Mobile versions are often faster than the PC ones, but that is curiously not the case with Helabet bookmaker, as it is noticeable that Desktop punters have a slightly better performance over mobile ones.
Another disadvantage is that they haven’t yet developed betting apps, meaning that Apple users cannot download it from the App store and Android ones cannot have the apk version downloaded to their devices
While the bookie doesn’t have a mobile app developed yet, the only alternative is to use their mobile version, which has its limitations but delivers what it promises.
Bonuses & Promotions
Currently, there are only three Helabet promotions for sports, while you can find another two for Casino slots.
When it comes to their sign up offer, you can get a juicy 10.000 KES amount for your first deposit. Differently from other sportsbooks, Helabet’s rollover is much more easy to fulfill, as you only need to wager five times your minimum deposit in order to withdraw your bonus funds.
So, as long as you provide them with your accurate personal info and documents, you will automatically receive your 100% first deposit bonus.
While there isn’t a no deposit bonus, you can find accumulators and negative streak bonuses as well.
We are going to dive deep into these bonuses offered by Helabet sportsbook on our bonus article, so if you want to learn more on how to effectively claim them, check out our website for more details.
Types of Bets
On Helabet betting it is possible to bet on your favourite sports, including eSports for the ones whom these kinds of sports appeal to. As usual though, Helabet’s main focus is football, but you can also lay your wagers on basketball, tennis, and volleyball.
It is true that Helabet doesn’t offer the average Kenyan punter a large array of options to bet on when it comes to traditional sports. However, eSports enthusiasts are well-served with this bookie, as you can bet from CS:GO to Angry Birds.
The best part is that Helabet provides you with live betting features as well, so it should be a good thing to punt on your favourite sports using the free bets you can get from the bookmaker.
Snooker
Tour de France
Fantasy Football
Fantasy Baseball
Fantasy Hockey
Fantasy Basketball
Fantasy Football
X-Factor
Eurovision
The Voice
English Premier League
Europa League
Champions League
Lottery
US Election
UK Election
Grand National
Kentucky Derby
UEFA
FIFA
Dota 2
Fantasy Sports
NHL
College Football
College Basketball
NFL
FIFA World Cup
FIBA
NBA
League of Legends
American Football
TV Shows
Virtual Sports
Badminton
WWE
CS:GO
Golf
Curling
UFC
Cycling
Darts
Cricket
Volleyball
Tennis
Rugby
Politics
MMA
Horse Racing
Hockey
Handball
Formula 1
Football
eSports
Chess
Boxing
Biathlon
Basketball
Baseball
Credibility
This is perhaps the most important section of this review article, as picking a bookmaker is basically up to how trustable the sportsbook is. As always, we are going to do the same with this Helabet review, highlighting the pros and cons of the Kenyan operator.
Helabet sportsbook’s license was issued by the Curaçao island’s government. A Curaçao license would be something like an entry level license that new bookmakers turn to in order to earn time to adequate both their services and platform to get best rated licenses.
Considering that the bookie was established back in 2007, a Curaçao license wasn’t expected, quite frankly.
We also looked Helabet’s reputation up, and we haven’t really found considerable complaints online. There are two ways to look at this data.
The first one is that the bookie provides a good service overall so that bettors don’t really have too much to complain about. The second one would be the possibility of the bookie not having a good amount of loyal punters yet, leading to a lack of info of this kind online.
However, for what we’ve seen so far, Helabet could be considered a legit bookie for Kenyan punters.
Compare
Welcome Bonus
Availability in ALL
Betting margin
Payment Methods
The most common way of depositing and withdrawing funds off your Helabet account is using Kenya’s most popular method, MPESA. Sadly, you have charges for this method, but by the looks of it, that is a normal thing in Kenya with this payment method.
Deposits
When it comes to deposits, the bookie’s main focus is on MPesa, and the minimum deposit amount is 10 Kenyan Shillings.
Paybill number for Mpesa is 290007.
Withdrawals
When it comes to withdrawals, it works basically the same, and we advise you to choose the same methods for both depositing and withdrawing.
Check out a sum up of the info we gathered for payment methods at Helabet:
Deposit funds Deposit funds |
Withdraw funds Withdraw funds |
|||||
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Amount Amount |
Time Time |
Commission Commission |
Amount Amount |
Time Time |
Commission Commission |
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10 KSH | Instant | Varies | 10 KSH | Instant | Varies |
Support
You can reach out to Helabet’s support through two contact channels: by email and using their live chat services.
The bookie’s live chat is much better and effective than their email services, which transmits the impression of having the latter just for decorative purposes. It took me three days to have a simple email answered, while I had my messages on their live chats replied to in less than five minutes, which was pretty good.
Unfortunately, those who like to go old school and dial the bookies’ phone number will get disappointed, as they don’t offer support services via telephone.
Check out my final thoughts in the table below:
Phone |
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Live chat |
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Competence | |||
Politeness | |||
Response Time | N/A | Up to Three days | Less than five mins |
Overall
Despite being on the market since 2007, Helabet doesn’t offer that much for Kenyan bettors in terms of basic extra features such as a betting app. However, based on online Helabet reviews, there are no considerable complaints about the betting company, which is extremely good.
Advantages
No Online Complaints
Good Odds for Football
1 KSH Min. Bet Amount
Limitations
Weak Curaçao License
No App
Overall, the bookmaker delivers what a legit bookie should, and thus, it should be a good shot for local punters.