To help you create a Betway account, we have compiled a detailed guide on how to register, as well as the list of the solutions to the most common problems you might come across when using your betting account. Read our review for more information about the bookmaker.
To create Betway account, you will have to give your personal information; however, you shouldn’t worry about the security of your data, as all your details will be stored centrally at their secure servers, where it cannot be accessed by the third party. The reason behind asking for your personal info is to prevent money laundering or illegal usage of credit cards.
It is fairly simple to open a Betway account and it doesn’t matter whether you choose to do so from your computer or on mobile phone/tablet, as the interface of both Betway’s website and the app is user friendly and easy to navigate.
For both the app and the website, the location of the sign up/register button is in the upper right corner. By pressing it, you will open the account creation window, where you should follow the instructions and enter all the required data.
First, you will be asked to input your information:
- The desired username, that you will later use to access your user profile (it should consist of only letters and/or numbers, and it is case sensitive)
- A password, that should be between 8 and 20 characters long, and should contain at least one letter, one number and must not contain your username
- Your e-mail address
After filling out those fields, you will then need to provide your personal details in your full name, date of birth and country of residence.
Lastly, you will be asked to enter your contact details (full address, mobile phone number) along with some preferences (your desired deposit limit, which you will be able to change later in your profile, preferred language, currency etc.)
The process of signing up for your free account is simple, and with our detailed instructions, you shouldn’t have any problem in creating your account. However, as you may encounter some issues later on (while logging in for example), we’ve made a list of the solutions for the most common problems.
Keep in mind that you can only try to enter your login details for a certain number of times. If you attempt to log in with inaccurate password too many times, due to safety reasons, your account will be locked. In case this happens, contact Betway’s support team, and they will reset your login attempts.
This issue is very easy to solve, all you have to do is click the “Forgotten Password?” link in the upper right corner, and enter the e-mail address you used for your Betway account registration, so they can send you your password and username. Keep in mind that it might take several minutes for the e-mail to arrive, and if you don’t see it in your inbox after some time, check your spam folder in case it went there.
If you would like to change your current password, it can be easily done. While you are logged in, click on your username in the upper right corner, and in the drop-down menu, chose “Change Password” tab. You will then be asked to provide your username or the e-mail used for the registration. After entering the needed data and clicking “Submit”, you will receive an e-mail with instructions on how to reset your password.
According to the regulations, you shouldn’t use your Betway account outside the country your profile was registered in. If you attempt to access it while you are abroad, your account will be locked, and you should contact the customer support once you return home, so you can regain access to it.
Betway will attempt to verify your account after your first deposit, through the process called “Know Your Customer”. This verification is done electronically and initially doesn’t require you to do anything. However, if for some reason this process fails to verify your details, you will receive an e-mail with the request for some kind of proof of identity. The verification is important for you to be able to withdraw your money later on.