Updated

Playfina review 2024

7.9/10

Advantages:

  • Live streaming

  • 24/7 support

  • Crypto friendly

  • Rapid withdrawal times

  • 1000s of good-value markets

Payment Methods:

AstroPay Bitcoin Payz iDebit Interac Mastercard MuchBetter Neosurf

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Specifications

  • Bonuses & Promotions

    8

  • Mobile

    6

  • Usability

    8

  • Types of Bets

    8

  • Credibility

    9

  • Payment Methods

    8

  • Support

    8

Bonus offers and promotions of Playfina

8 / 10

We are very impressed with the promotional offering at Playfina.

With two deposit bonuses open to a player’s first two deposits and a generous losing streak offer that softens the blow for those out of luck, there is plenty to get excited about.

Let’s examine all the sports bonuses up for grabs at Playfina.

Welcome Bonus

New players can top up their balance by up to €125 in Free Bets across their first two deposits.

Here’s how it works:

  • New players who make a first deposit between €20 and €100 (or currency equivalent) will receive a €10 OnlyWin Free Bet.
  • New players who make a first deposit of more than €100 (or currency equivalent) will receive a €50 OnlyWin Free Bet.
  • New players who make a second deposit of between €30 and €150 will receive a €15 OnlyWin Free Bet.
  • New players who make a second deposit of more than €150 will receive a €75 OnlyWin Free Bet.

An OnlyWin bet means the player can only keep the winnings from the Free Bet.

The bonus must be wagered 3x before it can be withdrawn and can only be used on qualifying odds of 1.01 - 2.00/.

We would recommend all players to check the terms and conditions before claiming any bonus. It means there is clarity for the player. 

Other Promotions

There are several other promotions, too.

The Tough Luck Freebets offer helps soften the blow from those big losing streaks. When a player loses 20 bets in a row (minimum stake €50 and minimum odds of 1.5), they will receive 2 x €50 OnlyWin bets.

Then there is the Bets Marathon Race offer. Players that make 30 x €20 bets with minimum odds of 1.5 or more between Monday and Sunday will receive 2 x €25 OnlyWin bets.

These two offers combine to provide extra value worth up to €150.

Screenshot of the playfina promo page

Author Kate Richardson Kate Richardson

A good promotional landscape ensures players are getting real value for money. We love how Playfina ticks that box.

Rewards and Loyalty Programs at Playfina

There is no sports-specific loyalty program at Playfina, but VIP players at an online casino do benefit from additional perks every time they level up.

Free spins and/or bonuses are handed out to players who climb through the ranks by collecting XP. There are seven VIP statuses - Bronze, Silver, Gold, Sapphire, Platinum, Ruby, and Diamond.

There are ten levels per status. If a player achieves the top level, they win a lambourghini.

Playfina Licensing & Security Information

9 / 10

Playfina.com is owned and operated by Dama N.V. that is incorporated under the laws of Curacao with company registration number 152125. The Government of Curacao is one of the leading regulatory agencies in the world and is trusted to keep players safe.

Usability and User Experience

8 / 10

We have gone into the substance of Playfina - but what about its style?

Overall, we are hugely impressed with the holistic user experience at Playfina. Below, we have outlined the reasons why.

Navigation

We managed to find a specific sports market in testing within a matter of clicks. Using the dynamic search function on the homepage, we entered the first five letters of a club name (Manchester City) and were prompted with a slew of suggestions that focus on their upcoming games.

The sports markets are stacked on the left hand side of the homepage, with the most popular options listed towards the top.

You can add all markets to a betslip with one click.

Design

We love the dark purple hew background at Playfina. It helps to accentuate the white lettering of the font, making it much more readable and digestible, enhancing its usability.

The site’s vast in-play betting product encompasses a large selection of live streaming on specific sports events, which are labelled clearly via the “play” icon. When an event comes attached with this logo, you know the event is being live streamed.

Thanks to large clickable icons and excellent optimisation, the mobile betting site is responsive

  • Limitations
  • No phone support

Playfina App

6 / 10

Currently, there is no Playfina app in circulation. However, such is the excellent mobile layout of this website, the lack of any app is not an issue.

The processing times are very fast, the clickable icons are large, and the general mobile user experience is right up there with the best in the business, in our view.

Many of the features are the same as those on the desktop.

  • Android app: No
  • iOS app: No

Playfina Payment Methods

8 / 10

There are more than 25 payment options at Playfina, with a wide variety of methods that range from the traditional to the modern.

Check them out below.

Deposit Methods

As we mention above, there are more than 25 different ways to deposit money into the Playfina account. Most transactions are instant - though some crypto methods process within half an hour.

The minimum deposit amount per transaction is €20 and the maximum amount is €4,000 - though some methods allow for more. Contact customer service for more information.

Withdrawal Methods

Any method used to deposit can also be used to withdraw money.

Typically, transactions take between one and three days. Some, like Visa methods, can be quicker. Others, like some eWallets, can take slightly longer.

The minimum withdrawal amount is €2000 per day, €5000 per week, and €20,000 per month.

Deposit funds & Withdraw funds
Amount Time Fees Amount Time Fees

MuchBetter

€20–€4,000 Instant 0%

MiFinity

€20–€2,500 Instant 0% €20–€2,500 Within 24 hours 0%

paysafecard

€20–€1,000 Instant 0%

NETELLER

€20–€4,000 Instant 0%

Skrill

€20–€4,000 Instant 0% €20–€4,000 Within 24 hours 0%

USDT

5USDT–n/a Within 30 minutes 0% €20–€4,000 Within 24 hours 0%

Litecoin

5LTC–n/a Instant 0% €20–€4,000 Within 24 hours 0%

Bitcoin

0.0001BTC–n/a Instant 0% €20–€4,000 Within 24 hours 0%

Ethereum

0.002ETR–n/a Instant 0% €20–€4,000 Within 24 hours 0%

Dogecoin

1–n/a Instant 0% €20–€4,000 Within 24 hours 0%

Cardano

2ADA–n/a Instant 0% €20–€4,000 Within 24 hours 0%

Bitcoin Cash

0.001BCH-n/a Within 30 minutes 0% €20–€4,000 Within 24 hours 0%

Binance Pay

0.01-n/a Instant 0%

TRON

10 Instant 0% €20–€4,000 Within 24 hours 0%

Ripple

0.001 Instant 0% €20–€4,000 Within 24 hours 0%

AstroPay

€20–€500 Within 24 hours 0%

Customer Service

8 / 10

In testing, we found customer service solve our common query within one minute. They were polite and professional. They operate a 24/7 live chat service. At first, you must deal with an AI chatbot, before dealing with a human, which does add time to the overall interaction.

Primarily, the live chat function is available in English. Other languages are available on request.

A quick look at Trustpilot sees Playfina with 28% of 5-star reviews, with many of those lauding the performance of its customer support.

  • Live chat: available 24/7
  • Email: support@playfina.com
Support contacts

Phone

Email

support@playfina.com

Live chat

Competence 0 / 5 5 / 5 4 / 5
Politeness 0 / 5 5 / 5 5 / 5
Response Time n/a Within 2 hours Within 5 minutes

Sports Betting Overview

8 / 10

There are thousands of markets available at Playfina - available pre-match and in-play. That’s thanks to its large cohort of sports and events.

Sports Coverage

There are more than 50 sports at Playfina, ranging from popular favourites like football and basketball to more niche examples, such as chess and curling.

We loved the depth within these sports markets, too. Playfina’s football offering, for example, extends all the way to the outerbanks of the Kazakhstan Premier League.

In total, at the time of writing, there were more than 1,500 separate sporting events.

Sports Odds

We found the odds and margin to be relatively competitive and value heavy. For example, before an upcoming Premier League match between Manchester United and Brentford, Playfina had priced the hosts at 1.74. Some bookmakers were offering only 1.68 on the Red Devils.

We couldn’t find any regular promotion that boosts odds on special events, however.

Live Betting and Streaming

With such a large range of pre-match events, it’s hardly surprising to see the live betting markets peak at more than 10,000 individually betting opportunities.

Fortunately, Playfina has the capability to deal with this massive influx, with a highly optimised interface ensuring players can get to where they want to be in as few clicks as possible.

The addition of live streaming is a huge bonus for players - it means they can follow along as they play.

Limits

Playfina reserves the right to suspend or limit players and betting amounts. Players can reach out to customer support to check these limits.

Betting Markets

It depends on the sport.

In American Football, popular options include moneyline, point spreads, and over/under totals, alongside niche props, handicaps, and futures. Basketball similarly offers moneyline bets and point spreads, with additional opportunities in player props and futures.

Baseball features moneyline and run line bets, as well as unique inning betting. Soccer markets include moneyline, draw options, and over/under on goals, while tennis focuses on match outcomes, set betting, and player props.

Screenshot of the playfina sport page

Esports Betting Overview

You can tell whether a sportsbook fully appreciates eSports as a betting opportunity by the depth of its betting markets available.

Playfina has its own section, covering all the biggest events.

eSports Coverage

All the major eSports events are represented, including Arena of Valor, Counterstrike 2, and League of Legends. There are hundreds of markets within each betting event - available pre-match and in-play.

eSports Odds

We found the odds to be competitive among its rivals. One example we found where it outstripped competitors was the price it was offering on T1 in the League Of Legends Worlds.

Players were able to place a bet at odds of 1.75 on them to beat Top eSports in the League Of Legends Worlds. Most competitors were offering 1.70 or less.

eSports Live Betting and Streaming

To follow any eSports event, players must make a minimum qualifying bet of €1. Once they have done that, any event with the “play” icon adjacent to it will be able to follow it along.

eSports Betting Markets

At Playfina eSports, bettors can choose from a variety of markets, including moneyline bets on match winners, map betting for outcomes of individual rounds, and over/under bets on total rounds or kills, depending on the event.

Casino Overview

8 / 10

We love the online casino - thanks to its extensive selection of slots and incredible array of leading providers, Playfina boasts a huge number of games.

An exciting welcome offer - up to €1,000 and up to 600 Free Spins, is just the cherry on the cake.

Software Providers

Playfina works with the likes of Pragmatic Play and Play’n Go to put up popular slots such as Sweet Bonanza and Book Of Dead on its roster.

There are thousands of games on its roster - each of them innovative and exciting in their own right.

Selection of Casino Games

From standard slots, to exciting jackpot games, there are plenty of options available to the casino connoisseur. From Play’n Go, there are classics such as Book Of Dead and Reactoonz and with Pragmatic Play, there are options like Sweet Bonanza and The Dog House Megaways.

There are thousands of options available and the selection compares well with other online casinos.

Live Dealer Games

Roulette, blackjack, baccarat, and several gameshow-style table games are available to bettors, ensuring there is a wide selection of options. Thanks to its relationship with Evolution - one of the world’s most prominent live casino providers - there are hundreds of innovative live casino games with a glossy finish and excellent design.

Minimum / Maximum Limits

Online slots demand a minimum stake per spin of €0.10, while the maximum amount can cap at €40, though it depends on the game and the profile of the player.

With the live dealer games, bettors can bet a minimum amount of €0.10 and a maximum amount of €2,000. Again, it depends on the game and the limits imposed.

Screenshot of the playfina casino page

Registration at Playfina

8 / 10

We were able to register a test account within 20 seconds.

All that is needed from the player is to follow these steps:

  1. Sign up using their personal email.
  2. Verify their email address by clicking the link sent to them by Playfina.
  3. Bam! Just like that, your account is good to go.

Conclusion

7.9 / 10

We love Playfina as a sportsbook.

Its live streaming platform ticks all the boxes and covers a huge selection of sports, including tennis and eSports. It means players can follow their bets along with ease.

The odds are competitive and the welcome bonus is exciting. It’s the perfect platform for newcomers and semi-serious punters alike.

The only drawback is how sports bonuses are capped by the harsh wagering conditions.

However, we would highly recommend this sportsbook to our readers.

Playfina Review FAQs

? What types of sports can I bet on at Playfina?

Playfina offers a wide range of sports, including football, basketball, baseball, soccer, tennis, and esports, catering to diverse betting preferences.

? Does Playfina offer live betting options?

Yes, Playfina provides live betting, allowing you to place wagers on ongoing events with updated odds in real-time.

? What payment methods are available at Playfina?

Playfina accepts various payment methods, including credit cards, e-wallets, and bank transfers, ensuring convenient transactions for all users.

? Are there any bonuses or promotions at Playfina?

Playfina regularly features bonuses and promotions for new and existing players, including welcome bonuses and ongoing offers to enhance your betting experience.

? Is Playfina licensed and regulated?

Yes, Playfina operates under a Curacao gaming license (one of the most reputable in iGaming) ensuring a secure and fair betting environment for all users.

? Can I access Playfina on mobile devices?

Absolutely! Playfina is mobile-friendly, allowing you to place bets and play games seamlessly on smartphones and tablets. However, there is no mobile app available.

? What customer support options are available at Playfina?

Playfina offers customer support through live chat, email, and an FAQ section to assist users with inquiries and issues promptly.

General information

Review Author

Kate Richardson

Kate Richardson

Strategic Betting Analyst: Expert in Developing and Implementing Data-Driven, Profitable Sports Betting Strategies.